Terms & conditions
TERMS AND CONDITIONS OF SALE
All items sold on CTL web shop are reused and could therefore show small signs of wear although all items are carefully checked, refreshed and remodeled. Please pay close attention to sizes since every item is only available in one copy.
All prices are shown in Swedish kronor (SEK) and include Swedish tax/VAT (25% moms).
All deliveries are sent via the Swedish Postal Service. In Malmö it is also possible to pick up your items at our studio in Gamla Väster.
Delivery to Sweden is shipped for free and it normally takes 3-5 working days to arrive.
Delivery to EU countries costs 350 SEK and it normally takes 5-10 working days to arrive.
Delivery to all other countries costs of 490 SEK and it normally takes 12-20 working days to arrive.
DAMAGED DURING TRANSIT
If any shipment should be damaged during transportation please point this out to the post office when receiving the package. Inform us by e-mail as soon as you discover the damage.
In general we do not accept returns unless the item is damaged but please let us know if you have any issues with your item and then we will do our best to find a solution. All return shipping costs are to be paid by the buyer.
Payment is securely made via KLARNA. In case for any reason KLARNA, for any reason, is not an acceptable form of payment for you, it is also possible to use Swish. Please contact us by e-mail for further information.
The trade mark CROSS THE LINE and our web shop crosstheline.se are owned by Zitho AB with its head office in Malmö, Sweden. Organization number: 556586-6208.